Faktor Dominan yang Mempengaruhi Kepuasan Klien di RSU Haji Surabaya | Perpustakaan dan Galeri Kebijakan Kesehatan

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Faktor Dominan yang Mempengaruhi Kepuasan Klien di RSU Haji Surabaya

Rabiah Marhabang - Nama Orang; Hanang Soejoedi - Nama Orang; Dwi Otari Widyastuti - Nama Orang;

The research is an analytical study with cross sectional design. The main objective is known the dominant factors that influence the satisfaction of customer. Population of the study was inpatient clients in RSU Haji Surabaya, in medicine, surgery and matemity wards. The sample was 125 clients whose selected by cluster random sampling. Data be analyzed by logistic regression. The results of reseetcti shows a dominant factor influencing client satisfaction is the nursing care that client received during in hospital.

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Belum memasukkan lokasi Jurnal Penelitian Kesehatan;8(3):165-169

A000984

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Judul Seri: -
No. Panggil: Jurnal Penelitian Kesehatan;8(3)2010:165-169
Penerbit: Surabaya : Poltekes Kemenkes Surabaya., 2010
Deskripsi Fisik: 4p.
Bahasa
ISBN/ISSN: 2087-1163
Klasifikasi: -
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: -
Subjek: CONSUMER SATISFACTION
Info Detail Spesifik: -
Pernyataan Tanggungjawab: -

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