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Persepsi Akseptor KB terhadap Kualitas Pelayanan KB di Puskesmas, Provinsi Jawa Timur dan Jawa Tengah, Tahun 2009 (Perception of Family Planning (FP) Acceptors Towards Quality of Family Planning Health Care at Health Centres in East and West Java, Year 2009)

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The fulfillment of client rights on family planning (FP) health care is a major concen to improve qualified health care by fulfilling client rights such as: health information and health care access, contraceptives selection for contraceptives, safety, privacy, and referral health care. This study aims to identify perception of FP acceptors towards their rights’ fulfillment on health care at ealth centres.

It was a descriptive study. There were 80 respondents of FP acceptors at 8 health centres in 4 districts/cities in East and West Java Provinces.

Overall, perceptions of FP acceptors towards quality of FP health care were 55% for rights to get health information, 60% for easy to access health care, 47.5% for information access to select appropriate contraceptives, 72.5%, to get safe health care, 67.5%, for acceptor privacies, 66.3%, treated respectfully and friendly, 48.8%. for access to get referral health care.

From perceptions of FP acceptors, the quality of FP health care was still low. 8.8% respondents said ”did not get” health care and 20.0% stated ”rare” to get 7 rights FP acceptors in health centers. The health staffs understanding on providing clear health information to the FP acceptors was still low. Therefore, health staffs should implement articles 56 and 57 decree RI No. 36 year 2009 regarding Health.

Health workers especially midwives provide primary health care and family planning clinics need to equip themselves with knowledge and understanding increase patients’ rights 7 (acceptor KB).

Key words: Perception, Family Planning acceptors, Family Planning services, Primary Health Centre

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Availability

Detail Information

Series Title

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Call Number

Buletin Penelitian Sistem Kesehatan, 16 (2) : 217-

Publisher

Surabaya : Pusat Humaniora, Kebijakan Kesehatan dan Pemberdayaan Masyarakat., 2013

Collation

9p

Language

ISBN/ISSN

1410-2935

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

FAMILY PLANNING SERVICES
PERCEPTION

Specific Detail Info

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Statement of Responsibility

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