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Pengaruh Kualitas Caring Terhadap Tingkat Kepuasan Pasien di Ruang Penyakit Dalam RSUD Bima

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ABSTRACT:

Health services by hospitals in Indonesia at the era of globalization will be a competition between government and private hospital. Quality of nursing care greatly affect the quality of health care, even becoming one of the develpmen of image of health care institutions in the public. Nursing is a profession with plurality, the front and the closest to the suffering of others, pain, misery experienced by the community. Nurse is a member of the professional groups who use the phrase nursing care, care and caring at most, every day, are settling and continuous.

This research was conducted to determine the effect of the satisfaction of patients in the internist room at hospital of bima city. Researchers used a correlation study with cross-sectional design to investigate the effect of two variables of the study. The sampling technique is to purpusiv sampling with a sample of respondents was 30. Then the data of analysis performed using Spearnzan's rho, test. From the results of statistical tests found that the influence of the quality of caring for a significant level of patient satisfaction with a = 0.036

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

Jurnal Kesehatan Prima 7 (1) 2013 : 1036-1042

Penerbit

Mataram : Jurnal Kesehatan Prima., 2013

Deskripsi Fisik

7p

Bahasa

ISBN/ISSN

1978-1334

Klasifikasi

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Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

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Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

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