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An Analysis of Pharmacy Services by Pharmacist in Community Pharmacy

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Background: Up to now there are more than 60 schools of pharmacy with a variety of accreditation level in lndonesia. Previous study found that the standard of pharmaceutical services at various service facilities (hospitals, primary health care and community pharmacy) can not be fully implemented because of the limited competency of pharmacist. This study was conducted to identify the qualification of pharmacist who delivers services in community pharmacy in compliance with the Indonesian Health Law No. 36 of 2009. As mandated in the Health Law No. 36 of 2009, the government is obliged to establish minimum requirements that must be possessed.
Methods: This cross sectional study was conducted in 2010 at 2 community pharmacies in each of 3 cities, i.e. Bandung, DI Yogyakarta and Surabaya. Other than ten pharmacists delivering services in community pharmacies, there were pharmacists as informants from 4 institutions in each city selected, i.e. six pharmacists from two Schools of Pharmacy, three pharmacists from three Regional Indonesian Pharmacists Association,six pharmacists from three District Health Offices and three Provincial Health Offices. Primary data collection through in-depth interviews and observation as well as secondary data collection concerning standard operating procedures, monitoring documentation and academic curricula has been used. Descriptive data were analysed qualitatively Results: The findings indicate that pharmacists' qualification to deliver services in a community pharmacy in accordance with the Government Regulation No. 51 of 2009, Standards of Pharmacy Services in Community Pharmacy and Good Pharmaceutical Practices (GPP) was varied. Most pharmacists have already understood their roles in pharmacy service, but to practice it in accordance with the standards or guidelines they are still having problems. It is also acknowledged by pharmacists in other institutions, including School of Pharmacy, Regional Indonesian Pharmacists Association, Provincial and District Health Offices. To practise such as stated by the Indonesian Health Law No. 36 of 2009, the Government Regulation No. 51 of 2009.
Conclusion: The Standards of Pharmaceutical Services and GPP requires prevailing role of pharmacists in community pharmacy in terms of time and capability Training or continuing development is also needed through upgrading, seminars, socialization and supervision in the community pharmacy practices which may involve cooperation with professional organizations needs to be improved.

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Series Title

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Call Number

Buletin Penelitian Sistem Kesehatan, 15 (3) 2012:

Publisher

Surabaya : Pusat Humaniora, Kebijakan Kesehatan dan Pemberdayaan Masyarakat., 2012

Collation

11p.

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ISBN/ISSN

1410-2935

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Edition

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Subject(s)

PRIMARY HEALTH CARE
PHARMACEUTICAL SERVICES

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