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Budaya Patient Safety dan Karakteristik Kesalahan Pelayanan; Implikasi Kebijakandi Salah Satu Rumah Sakit (Patient Safety Culture and Healthcare Error Characteristics: Implication of Policy at A Hospital in Jambi)

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Patient safety is one of critical component in healthcare quality. There areso many healthcare errors associated to patient safety culture. Healthcareerrors in various countries have shown an alarming rate, but there is no formalrecord of event in Indonesia including in Jambi. One hundred and ninetyone respondent, who served patients directly (phyisicians, nurses, dentists,and midwifes) participated in this survey. Data collected by self administeredquestionnaire. The standardized questionnaire Agency forHealthcare and Quality used in this survey combined with open ended questionsabout healthcare error characteristics. The result is 14,7% ofrespondent gave a positive response on patient safety culture in the unitlevel and 26,2% of respondents gave a positive response on hospital level.Variation of healthcare errors found include the discipline, communication,and technical errors caused by human factors and system failure.Suggestions for the management of the hospital to implement the patientsafety standard as soon as possible

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Detail Information

Series Title

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Call Number

Kesmas; 6(2)2011:67-76

Publisher

Depok : Fakultas Kesehatan Masyarakat UI., 2011

Collation

10p.

Language

ISBN/ISSN

1907-7505

Classification

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Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

health services
culture
SAFETY
PATIENTS
POLICY MAKING

Specific Detail Info

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Statement of Responsibility

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