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Analisis Saldo Piutang Pasien Jaminan di Rumah Sakit Port Medical Center
Account recelvables is the biggest current assets in health organization including hospitals and will influence investation fund management. Failure in account recelvables management will confount the cash flow and operation activites. The purpose of this study is to know the causes of high account recelvables of patient insured by third party. The operational research used direct observations and ducument regarding the management proces of the insured patient account recelvables at the stage of admision, charge capture , account billing, collecting and account writing off. An in-deph interview was conducted to the involved persons and offiecer. The result of the study show that the current credit policy prevails at PMC hoepital seems to be linient since no credit standard or credit terms given colaboration. Discount, payment period and sanctions are included in the agrement but not effective. There are efforts for claiming, bat it has not been done optimaly. There is no procedure that cant be used in collecting account if there were delay. There is a shortage of staff on the account arrangemant and overlapped tasks of staff central opname. The only available standard operating procedure was at the stage of charge capture. Although the completion process has used on line billing systems the task, it still needs high accuracy to get accurate data. The higest claim goes to the owned company. The highest account recelvable also goes to the owned company. From four health insurance companies. Jamsostek has the lowest paymen Percentage. It is also found that the length of the collecting process is 20 day for state owned compaines public and incurance compaines and 60 day for Jamsostek. The length of billing process and account recelvable days for Jamsostek was the longest.
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